Support
Get help
Email us
For a bug, a question, or anything not covered below, write to support@purposeratio.com. A real person reads every message; response times vary since this is a small team.
Is the free tier actually free?
Yes. It runs on your device, with no account and no site limit. See the privacy policy for exactly what it stores and where.
Where does my data go?
Nowhere, by default. The free extension makes no network requests and stores everything locally in your browser. Full detail on the privacy page.
Something looks wrong, like a session that wasn't counted
Open Options → Diagnostics and download the log before reaching out. It makes the bug much faster to track down, and it never contains what you typed.
Is there a phone app?
Not yet. See what we're exploring for the current direction, and leave your email there if you'd want it.
How do I remove a site, or delete everything?
Remove a tracked site any time from Options; past sessions for it stay unless you clear them separately. Uninstalling the extension deletes everything on your device, with no server copy, so export a backup first if you want to keep it.