Support

Get help

Email us

For a bug, a question, or anything not covered below, write to support@purposeratio.com. A real person reads every message; response times vary since this is a small team.

Is the free tier actually free?

Yes. It runs on your device, with no account and no limit on how much you track. See the privacy policy for exactly what it stores and where.

Where does my data go?

Nowhere, by default. Neither the browser extension nor the Android app makes network requests of its own, and everything stays in local storage on your device. Full detail on the privacy page.

Something looks wrong, like a session that wasn't counted

Grab the diagnostic log before reaching out: in the browser extension, Options → Diagnostics → download; in the Android app, Settings → Diagnostics → Share log. It makes the bug much faster to track down, and it never contains what you typed.

Which platforms is it on?

A browser extension for Chrome and Edge, and an Android app that is currently in open testing. Get it here.

How do I remove a tracked site or app, or delete everything?

Remove a tracked site (extension) or app (Android) any time from Options or Settings; past sessions for it stay unless you clear them separately. Uninstalling deletes everything on your device, with no server copy, so export a backup first if you want to keep it.

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